There are several possible reasons why you're not allowed to upload files to your hosting account via FTP or File Manager:
1. Incorrect Permissions
- The directory you're trying to upload to may not have the correct write permissions.
- Make sure the folder has 755 or 775 permissions if you're uploading via FTP.
2. Wrong Username/Password
- If your FTP credentials are incorrect, you may be able to log in but won’t have upload access.
- Double-check your FTP username, password, and home directory.
3. Wrong Directory
- Some directories are system-protected or not writable.
- Ensure you're uploading to /public_html or the appropriate folder for your website.
4. Quota or Disk Space Limit
- If your account has reached its disk space limit, uploads will be blocked.
- Check your usage in cPanel under "Disk Usage."
5. Passive Mode or Firewall Issues
- Some FTP clients need passive mode enabled if you're behind a router or firewall.
- Also, make sure your firewall isn't blocking FTP traffic (port 21 or SFTP port 22).
6. Account Restrictions
- Your hosting plan might have upload restrictions or limitations placed by Hosting Chilli.
- You may need to contact support to verify if there are restrictions in place.
