Why does my FTP fail to connect? Print

If your Ftp program is not connecting properly, here are some possible reasons:

1. Your firewall could be blocking it
2. Make sure you have the IP address in your welcome email or hostname without Ftp or www or anything else.
3. Make sure your username and password are the same as your control panel username and password.
4. Some Ftp programs require a path in order to connect. Your path would be /home/YOURUSERNAME/public_html