Can I still upload my website through a Ftp client if I'm behind a router? Print

Yes, you can still upload your website through an FTP client even if you're behind a router.

Here’s how it works:

What You Need:

• Your FTP hostname (usually ftp.yourdomain.com or your server IP)
• Your FTP username and password (provided in your welcome email)
• An FTP client like FileZilla, Cyberduck, or WinSCP

Important Notes:

• Passive Mode: Routers often block active FTP connections. To fix this, enable Passive Mode in your FTP client settings. This allows you to connect successfully even behind firewalls and NAT routers.
• Firewall & Antivirus: Ensure your computer's firewall or antivirus isn't blocking FTP ports (usually port 21).

Steps to Connect:

1. Open your FTP client.
2. Enter the hostname, username, password, and port (default is 21).
3. Make sure Passive Mode is enabled (usually under Connection or Transfer settings).
4. Connect and start uploading files to the public_html folder.

Still Having Trouble?

If you can’t connect or upload, feel free to contact our support team. We’re happy to help you get set up!