Account Setup We
setup your account
have received payment and we and/or our payment partner(s) have screened the
order(s) incase of fraud. It is your responsibility to provide us with an email
address which is not @ the domain(s) you are signing up under.
HostingChilli.com may only be used for lawful purposes. This includes, but not
limited to: copyrighted material, material we judge to be threatening or obscene.
The customer agrees to indemnify and hold harmless HostingChilli.com from any claims
resulting from the use of our services. Examples of unacceptable material IRC Bots
Proxy Scripts / Anonymizers Warez Sites muds / rpg's Pirated Software Hate sites
Hacker focused sites Hack programs and archives Potential harm to minors is strictly
forbidden, including but not limited to child pornography or content perceived to be
child pornography (Lolita): Any site found to host child pornography or linking to
child pornography will be suspended immediately without notice. Resellers: we will
suspend the site in question and will notify you so you may terminate the account.
We will further monitor your activity; more than one infraction of this type may
result in the immediate termination of your account. Direct customers: Your services
will be terminated with or without notice.
Zero Tolerance Spam
Policy We take a zero
tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam.
"Safe lists" and "double optin" will be treated as spam. Any user who sends out spam
will have their account terminated without notice. Please read our Policy
HostingChilli.com reserves the right to require changes or disable as necessary any
web site, account, database, or other component that does not comply with this
policy, at its sole discretion. HostingChilli.com also reserves the right to make
any such modifications in an emergency at our sole discretion. HostingChilli.com
reserves the right to charge the holder of the account used to send any unsolicited
e-mail a clean up fee. This cost of the clean up fee is left entirely to the
discretion of HostingChilli.com. All rights reserved.
You agree to supply
appropriate payment for the services received from HostingChilli.com, in advance of
the time period during which such services are provided. Domain name renewals must
be paid thirty days in advance. You agree that until and unless you notify
HostingChilli.com of your desire to cancel any or all services received, those
services will be billed on a recurring basis. HostingChilli.com reserves the right
to change the monthly payment amount and any other charges at anytime.
Name Backordering a
name does not guarantee eventual registration of the domain name for you, because
multiple people can place a backorder on the same domain through different
registrars. We cannot guarantee that our attempt to register the domain name will
Backups and Data
Loss Your use of the
at your sole risk. HostingChilli.com is not responsible for files and data residing
on your account. You agree to take full responsibility for files and data
transferred and to maintain all appropriate backup of files and data stored on
Cancellation and Refunds
reserves the right to cancel the account at any time. Customers may cancel at any time.
There is no refund under any circumstances. You are only paying for your domain name,
Domain purchases are non refundable and can not be refunded. HostingChilli.com reserves
the right to suspend and/or cancel an account without prior notice if we believe that a
client is being abusive, harassing and/or using obscene language toward Hosting Chilli
"HostingChilli.com" and its staff.
Users may not initiate the
following: a) Use 25% or more of system resources for longer then 90 seconds. There
are numerous activities that could cause such problems; these include: CGI scripts,
FTP, PHP, HTTP, etc. b) Run any type of interactive real-time chat applications that
require server resources. Remotely-hosted services are fully allowed. c) Run
stand-alone, unattended server-side processes at any point in time on the server.
This includes any and all daemons, such as IRCD. d) Run any software that interfaces
with an IRC (Internet Relay Chat) network. e)Run any bit torrent f) Run any gaming
servers such as counter-strike, half-life, battlefield1492, etc
Bandwidth Usage You are allocated a
bandwidth allowance. Should your account pass the allocated amount we reserve the
right to suspend the account until the start of the next allocation, suspend the
account until more bandwidth is purchased at an additional fee, suspend the account
until you upgrade to a higher level of package, terminate the account and/or charge
you an additional fee for the overages. Unused transfer in one month cannot be
carried over to the next month.
Customer agrees that it
defend, indemnify, save and hold HostingChilli.com harmless from any and all
demands, liabilities, losses, costs and claims, including reasonable attorney's fees
asserted against HostingChilli.com, its agents, its customers, officers and
employees, that may arise or result from any service provided or performed or agreed
to be performed or any product sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold harmless HostingChilli.com against
liabilities arising out of; (1) any injury to person or property caused by
any products sold or otherwise distributed in connection with HostingChilli.com; (2)
any material supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright infringement and
(4) any defective products sold to customers from HostingChilli.com's server.
HostingChilli.com will not be
responsible for any damages your business may suffer. HostingChilli.com makes no
warranties of any kind, expressed or implied for services we provide.
HostingChilli.com disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays, loss of a
domain name, no deliveries, wrong delivery, and any and all service interruptions
caused by HostingChilli.com and its employees.
Shared accounts Can not resell web hosting to
people, if you wish to resell hosting you must use a reseller account.
Changes to the TOS HostingChilli.com reserves
to revise its policies at any time without notice.
The statement applies to user interaction with the registrar
of the website, Hosting Chilli
, which accepts the applications for registration of domain names.
Information that you
When you request Hosting Chilli to act as your
registrar for your domain name, we request from
you certain personal information. All the information that we request is compulsory in order to enable
Hosting Chilli to process your application, unless otherwise clearly stated. The information
that you provide must be complete, accurate and current at the time of registration.
In addition to the information you provide on the request for registration, we also maintain a record of
whether and when you use the information and services that we provide. We use this information in order
to assess the services that we provide and to ensure that they respond to your needs and interests. We
also record site traffic patterns and maintain log files of users' access to site files.
also tracks user traffic patterns throughout
and we use this information to compare with data about individual users. Hosting Chilli also uses
cookies for keeping track of user login and session data.
The information that you provide is stored on our databases. We use the information for statistical
purposes such as to gauge customer's interests.
Security of Information
The information that you provide and which we receive is
stored on our systems that are designed to
prevent the loss, misuse, unauthorised access, disclosure, alteration or destruction of that
information. We encrypt certain sensitive information such as credit card details and passwords to
ensure maximum protection.
We maintain a WhoIs database that is accessible by any
user. The information that is available includes
the registered domain name and the name, email address and telephone number of the point of contact. The
amount of information that is disclosed on the WhoIs database may change from time to time and we review
Your Rights to Access and
You have the right and we encourage you to correct or
change information in our records such as address
and contact information.
You may do this by accessing the Hosting Chilli website at: "hostingchilli.com".
You can make changes at any time and as often as you need to maintain currency and accuracy of the
To comply with our contractual obligations, we provide your
domain name and the IP numbers to the
We provide this information to ensure that the domain name operates as a functional access on the
We also share your information, including sensitive information, with those entities that we engage to
perform certain necessary functions such as managing your account. We do not share your information with
other third parties except where we are obliged by court order or other request from a law enforcement
When you purchase our services there is a mutual
obligation: for you to provide certain information and
for Hosting Chilli
to safeguard the information and to use and protect it as stated in this statement. It is Hosting Chilli
practice to permit only those employees who are authorised to access and use your information for the
purposes outlined in this statement. Furthermore, Hosting Chilli 's
business partners and other authorised entities are permitted to access and use the information of our
customers only for the purposes which Hosting Chilli specified and not beyond those purposes.
Insofar as they relate to the provision of these services,
adopts the National Privacy Principles or such other Principles, Code or legislation that may succeed or
embody them and
for the present are embodied in Australian Communications Industry Forum ("ACIF") C523 - the Industry
Code for the Protection of Personal Information of Telecommunications Providers.