When you submit a support request, an automated reference number will be assigned to your ticket. You will also receive an acknowledgment email containing a secure link.
Please use the link provided in the email to reply, do not respond directly from your personal email address.
This is part of our security procedure, as we can only provide support or account details once you've authenticated through the Client Area.
If you need help accessing your Client Area, feel free to reach out to us.
