Custom Error Pages Print

You can create custom error pages for your website to display user-friendly messages when something goes wrong. These are especially helpful for pages like "404 Not Found" or "403 Forbidden."

How to Set Up Custom Error Pages

For the Primary Domain

1. Create an HTML or SHTML page with your custom message.
2. Name the file based on the HTTP error code: 404.shtml – for "Page Not Found" / 403.shtml – for "Forbidden" / 500.shtml – for "Internal Server Error"  (and so on…)
3. Upload the file to your site’s root directory (public_html/).
4. The server will automatically use these pages if the file extension is .shtml.

For All Domains via cPanel or .htaccess

To apply a global custom error page:

• You can either use the Error Pages tool in cPanel, or
• Manually edit your .htaccess file in public_html/ and add this line: nginx

ErrorDocument 404 /404.shtml

For Addon or Subdomains

To create different error pages for addon or sub-domains:

1. Place a .htaccess file inside that domain’s folder.
2. Use the full URL path in the command like this:

ErrorDocument 404 http://example.yourdomain.com/404.html

Note: You can redirect to error pages with any extension (.html, .php, etc.). It doesn’t have to be .shtml.