How do I transfer a domain name away to another registrar? Do you charge a fee to transfer away? Print

  • Transfer, Domain, Domains, Registrar, Registrant
  • 8

We do charge our clients to transfer a domain to another registrar a $10 administration fee.  If you choose to work with a different registrar and need to transfer your domain registration away from Hosting Chilli, you will need to update domain status to OK, removing the clientTransferProhibited status (formerly registrar-lock) (.com, .net, .tv, .cc, .org, .in) from your domain name and verify that the whois information for the registrant AND administrative contacts is current, including valid email address(es).

Transferring your domain to another registrar is different from changing your nameservers, or "transferring your domain to your hosting company."  Please see DNS and Nameservers section for assistance with updating your DNS records.

NOTE: Removal of registrar lock does not initiate transfer of a domain; it only updates the domain status to “ACTIVE”, thus enabling registrar transfer.

You can check domain status  and conducting a 'whois' search for the domain(s).

If the domain is an "EPP domain"(.com, .net, .org, .info, .biz, .us, .cn,,,, .cn, .tw, .jp and .in) there may not be a registrar lock, but you will need the EPP/authorisation key.  Contact us to obtain such information.

Transfer restrictions and additional information

  • A domain name must be at least 60 days old before the registries will allow it to be transferred between registrars. Once the lock is removed and the name is past the 60 day registry restriction, the domain will be active and fully transferable to your new registrar.
  • If a domain is transferred between registrars, no transfer of the domain is allowed for 60-days from the date the transfer was complete. This is a restriction implemented due to ICANN's Transfer Policy and can only be bypassed or overridden in case of transfer dispute or legal proceedings.
  • For more information regarding the approval and rejection of domain transfers and registrar responsibilities, please refer to ICANN's Transfer Policy at
  • Due to a registry restriction (not us or any other registrar, but the global registry), if a domain is renewed and then transferred to another registrar within the first 45 days of renewal, the domain will not have an additional year added to the expiration date.
Once you have removed the registrar lock and/or obtained the EPP/authorization key for transfer, you will need submit the transfer order through your NEW registrar.
No further action is required by you or by us to transfer the domain away. The gaining registrar (your new registrar) must obtain transfer approval from the listed registrant and/or administrative domain contacts and then submit the transfer request to the registrar through the global registry. There is no way for us to "push" a domain to another registrar other than via the transfer process.
Note: If your domain is utilizing our DNS services, and is transferred away to another registrar, you would need to purchase DNS hosting. Your domain will not continue to resolve to our name servers once it has been transferred away from our company and marked as transferred away within our database.

If you are transferring an EPP domain, (.com, .net, .org, .info, .biz, .us, .cn,,,, .cn, .tw, .jp and .in) an EPP/authorisation key is required and can be obtained from us.

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